Site FAQs
Soapy Says
How can I help you use our site?
Not exactly! We make and sell direct all of the products you see on this site. We also have distributors that carry our Stamford line of products. We encourage you to review our list of distributors to see if you already can purchase Stamford locally.
Easy! Add any four eligible products to your cart and the discount is automatically applied. You can repeat the deal as many times as you want in a single or multiple order. The discount is applied to the lowest cost item in the group of four.
Drycleanersoap.com offers a wide variety of online resources for your use. In order to offer you the best prices on products, we do not provide in-person service. We encourage asking questions to our expert, Soapy!
Under My Account on the main menu, click Edit Info/Password. Enter your new password and click Save Changes.
Under My Account on the main menu, click Edit Addresses. This is where you can edit or add your Billing or Shipping addresses. If you have more than one shipping address, choose Edit next to Shipping Addresses and click Add another at the bottom of the page. Click Save Changes once any new information is added. You can add as many addresses as needed. Be sure to choose the correct shipping location at checkout.
We recommend setting up all of your shipping addresses on your account page and selecting the appropriate one at checkout. This is a great way to keep all of your locations under the same billing address but still receive separate shipments. Orders cannot be split between shipping addresses however; you will need to place a different order for each shipping address.
No. In order to protect your valuable information, we do not save your credit card information. You will be required to enter your card in each time you order, or use a Paypal account.
The website estimates your taxes based on your ship-to State and ZIP code. If you think your tax is calculated in error, please contact us.
Fedex provides us with shipping estimates based on geographic area and weight of the boxes. We split the cost!
Please email us at admin@drycleanersoap.com and we will correct the issue right away! Please include your order number if possible.
Orders received before 2pm EST on normal business days (M-F) will ship the next business day. We allow 24 hour ordering so you can get the orders in whenever it's convenient for you!
Email us at admin@drycleanersoap.com or call us at 1-800-543-0406 as soon as you realize the error.
Absolutely! On your "my account" page, you will see a history of your completed orders. Click "view" next to the order you want to repeat. On the next page there will be an "order again" button. Follow the steps from there!